Refund policy
In case of problems with the product
after receiving the product (eg: product broken, torn, wrong size, product not
working, product does not match with the image, etc.) you can get back the full
value of the purchased product subject to the following conditions.
1) You must mail to complain dhakaaeratorint.com
or register a complaint on 01930 110066
& 01930 110077 within a maximum of 24 hours after receiving the
delivery.
2) In case of refund, the product should be completely intact with the box.
3) You must return the product to Dhaka
Aerator International office within 7 working days at your own risk.
4) If the price is higher than the Dhaka
Aerator International price for all the products that have the price
written on it, then in case of extra price you have to register a complaint by
mail to info@dhakaaeratorint.com within
24 hours. If your complaint is correct, the extra value you paid will be
refunded within 10 working days of development.
5) In case of advance (development / B Kash) payment, if the product is not in
stock or the buyer is not willing to take, the order will be canceled and the
refund will be given to the number from which the advance payment has been
made. Our refunds and replacements do not apply to Flash Sales offers.
Special
Note:
Our Complaints Team will call you for any complaints regarding products and
services. We want to get you active on the phone until your complaint is
resolved. If your contact number is not active, an alternative number must be
active. If we do not receive any of your cooperation within 15 working days by
phone or email, we will consider your complaint to be settled.
1. Delivery will be subject to order stock of the product. Due to unavoidable
reasons, delivery of the product may take longer than the promised delivery
time of the seller.
2. Dhaka Aerator International reserves
the right to cancel your order at any time for unavoidable reasons even after
order confirmation. In case of advance payment, refund required information
(bKash No. / Rocket No. / Card No. and others) and after delivery by courier
for product delivery, if you do not accept, the product will be returned from
that courier within 7 days. In case the money will be refunded within 10 days.
3. For products that have a price tag on them and if for some reason the price
of today’s deal is higher than that, in case of extra price you have to
register a complaint by emailing info@dhakaaeratorint.com
within 48 hours. If your complaint is correct, the extra value you paid will be
refunded within 10 working days of development.